Tuesday, November 27, 2007

What? Starbucks doesn't have free Wi-Fi anymore? How American.

My Letter to Starbucks:


What is the deal with getting rid of free wifi with purchase? I have enjoyed starbucks not just for the coffee, but for the overall atmosphere, friendly service, and the ability to sit down with a cup of coffee and write some emails or take care of personal business while on the run. But NO, now I have to buy a "daypass" from T-Mobile for $10.00 more on top of the overpriced beverage I have come to enjoy....but losing interest steadily with these kinds of practices. So here is a suggestion, just put time limits on each cup of coffee(via receipt codes) for those wifi squatters you are so concerned about instead of screwing your faithful customers. Maybe now that you have begun seeing a decline in profits you will choose to value your customers over the almighty dollar. Thanks but no thanks starbucks...should be called stealbucks.

Sincerely,

A Customer Moving On.

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